Port Moody Urgent Care: Know more about hours, parking

The Port Moody Urgent and Primary Care Centre (UPCC) remains a vital healthcare resource for residents in the Tri-Cities and New Westminster, offering non-emergency medical care seven days a week. The clinic operates daily from 9 am to 8 pm, providing same-day treatment for minor injuries, infections, and other urgent health concerns.

The UPCC is conveniently located at 3105 Murray Street, near the Moody Centre SkyTrain station. Public transit access includes the 181 bus route, with a stop just outside the clinic. Free short-term street parking is available on Murray Street and at Rocky Point Park, with additional paid parking at Moody Centre Station.

What the UPCC Treats—and What It Doesn’t

The Port Moody UPCC is designed for patients requiring care within 12 to 24 hours, helping to ease the burden on hospital emergency departments. Common conditions treated include:

• Minor cuts, wounds, and infections
• Sprains, strains, and minor fractures
• New or worsening pain
• Gastrointestinal issues like nausea and diarrhea
• Mild to moderate mental health concerns, including anxiety and depression

However, the UPCC does not handle life-threatening emergencies. Patients experiencing chest pain, head injuries, severe bleeding, or broken bones should go directly to a hospital emergency department, such as Eagle Ridge Hospital, which offers 24-hour emergency care. People can walk in for urgent care services, and during busy periods, appointments will be prioritized based on urgency.

The UPCC’s multidisciplinary team includes physicians, nurse practitioners, registered nurses, social workers, dietitians, and counsellors, ensuring a holistic approach to healthcare. While the clinic does not provide services like ECGs, IV therapy, or medical imaging, future expansions may introduce diagnostic and specialized clinics to enhance care accessibility.

Services available include:

• • new symptom diagnosis;
  • chronic-disease management, including diabetes, asthma and heart disease;
  • collaborative provision of and/or arrangement with another provider for prenatal/postpartum care;
  • contraception advice and treatment options;
  • mental-health assessment/treatment/support;
  • substance-use and addiction treatment/support;
  • prescription refills;
  • screening (e.g., sexually transmitted infections, cervical cancer/pap smear);
  • treatments/procedures (e.g., intrauterine device [IUD] insertion, ear wax removal);
  • referrals to medical specialists and social services and form completion;
  • support with systems navigation (health-care and social systems) with a community health worker;
  • support with social determinants of health (finance, housing, education, etc.) with a community health worker;
  • outreach to local community partners; and
  • harm-reduction supplies.

Frequently Asked Questions (FAQs)

Q1: Do I need an appointment to visit the UPCC?

A: No, the UPCC operates on a walk-in basis, with patients seen in order of urgency.

Q2: Is there a cost for services at the UPCC?

A: Services are provided at no cost to patients with valid provincial health coverage.

Q3: Can the UPCC perform X-rays or lab tests?

A: The UPCC does not offer medical imaging services like X-rays. Patients requiring such diagnostics are referred to appropriate facilities.

Q4: How can I find a family doctor through the UPCC?

A: The UPCC can assist patients in registering with the Health Connect Registry to be connected with a primary care provider in the community.

Q5: Are mental health services available at the UPCC?

A: Yes, the center offers support for mental health concerns, including counseling services.

Q6: What should I bring when visiting the UPCC?

A: Patients should bring their health card, a list of current medications, and any relevant medical information.